Areas We Serve · Dubai
IT Support & Managed IT
Services in Dubai
Dubai IT support for offices, clinics, studios and retailers, from our team in Dubai Media City. Helpdesk, on-site engineers, cybersecurity and Microsoft 365 under one fixed monthly agreement.
What We Do in Dubai
Complete IT Support for Dubai Businesses
Helpdesk & On-Site Support
- Remote helpdesk for every user
- On-site engineers when hands-on work is needed
- New office IT setup and office moves
- Laptop, desktop, printer and device support
Networks & Infrastructure
- Business Wi-Fi and network upgrades
- Structured cabling and server rooms
- Firewalls and secure remote access
- Backup and disaster recovery
Cloud & Microsoft 365
- Microsoft 365 setup and migration
- Email security and licensing
- Azure and private UAE hosting
- Teams, SharePoint and OneDrive
Cybersecurity
- Endpoint protection and EDR
- Multi-factor authentication
- Patching and vulnerability management
- Staff phishing awareness
IT Support Dubai
Your Local IT Team in Dubai Media City
Tech1UAE is a Dubai IT support company based in Dubai Media City. We look after small and mid-sized businesses across the city, from Business Bay, DIFC and Downtown to JLT, Dubai Marina, Al Quoz, Deira and Dubai Investments Park, as well as free zone companies in Dubai Internet City, DMCC and Dubai Silicon Oasis.
Most support requests are fixed remotely within minutes. When something needs hands-on work, an engineer comes to your office. Because we are local, site surveys, new office fit-outs and office moves are planned and delivered by the same team that supports you afterwards.
Our managed IT services cover monitoring, patching, backups and helpdesk for a predictable monthly fee. We also deliver projects in IT infrastructure, cybersecurity and cloud and Microsoft 365.
Why Dubai businesses choose Tech1
- British-managed, with engineers based in Dubai Media City
- Fixed monthly pricing, no surprise call-out fees
- Security and patching built into every plan
- One supplier for hardware, licences and support
- Clear documentation, so you are never locked in
FAQs
Frequently Asked Questions
How much does IT support cost in Dubai?
Most Dubai businesses pay a fixed monthly fee per user or per device, depending on how much on-site cover they need. We provide a written quote after a short review of your setup, so the cost is clear before you commit.
Do you offer on-site IT support in Dubai?
Yes. Our engineers are based in Dubai Media City and visit client offices across Dubai when a problem cannot be fixed remotely, as well as for installations, office moves and scheduled maintenance.
Can you support businesses in Dubai free zones?
Yes. We support companies in free zones including Dubai Internet City, Dubai Media City, DMCC, Dubai Silicon Oasis and Dubai South, as well as mainland businesses.
Can you set up IT for a new office in Dubai?
Yes. We plan and install cabling, Wi-Fi, firewalls, phones, printers and Microsoft 365 for new offices, and coordinate with your fit-out contractor so everything works on move-in day.
Do you only work in Dubai?
No. Dubai is our base, but we support clients across all seven emirates, including Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.
Need IT Support in Dubai?
Talk to our Dubai team and get a clear plan and a fixed quote for your IT.