Telecom · Enterprise Voice
Microsoft Teams Calling
& Enterprise Voice in the UAE
Make and receive business calls directly in Microsoft Teams. Enterprise voice, direct routing, meeting rooms and unified communications for UAE organisations.
What We Deliver
One App for Chat, Meetings and Calls
Teams Phone
- Teams Phone licensing
- Direct routing to UAE carriers
- Auto-attendants and call queues
- Number assignment and porting
Meeting Rooms
- Teams Rooms systems
- Cameras, microphones and displays
- One-touch join
- Room booking panels
Devices
- Teams-certified desk phones
- Headsets and speakerphones
- Common area phones
- Mobile and desktop apps
Adoption & Support
- Staff training
- Call policies and compliance
- Usage and quality reports
- Ongoing helpdesk support
Teams Calling UAE
Enterprise Voice Without the Old PBX
Most organisations already use Microsoft Teams for chat and meetings. Adding calling means staff can use one app for everything, with their business number available on their laptop, mobile or desk phone, wherever they are working.
In the UAE, Teams calling to the public phone network must be connected through a licensed local carrier. Tech1UAE sets up compliant direct routing, configures auto-attendants and queues, assigns numbers and supplies Teams-certified devices, so the switch is smooth for staff and callers.
Teams calling is part of our Microsoft 365 services and our wider telecom and communications offering. For businesses that prefer a standalone system, we also provide VoIP phone systems.
Why choose Tech1 for Teams calling
- Compliant connection through licensed UAE carriers
- Microsoft 365 licensing handled for you
- Meeting rooms that just work
- Training so staff use it properly
- One supplier for licences, devices and support
FAQs
Frequently Asked Questions
Can we use Microsoft Teams for phone calls in the UAE?
Yes, when Teams is connected to a licensed UAE carrier through direct routing or an approved provider. We set up compliant connections so calls work legally and reliably.
What is direct routing?
Direct routing connects Microsoft Teams to a phone carrier through a certified gateway, letting staff make and receive normal phone calls inside Teams using your business numbers.
Do we need new licences?
Users need a Teams Phone licence in addition to their Microsoft 365 plan. As a Microsoft partner, we advise on and supply the right licences.
Can we keep our existing numbers?
Usually, yes. Existing numbers can be moved to the new service with planned, minimal disruption.
Do you set up Teams meeting rooms?
Yes. We design and install Teams Rooms with the right camera, microphones and displays for each room size, plus booking panels if needed.
Bring Calling into Teams
Talk to our team about moving your phones to Microsoft Teams.